Tennessee Telemarketing and Robocall Lawyers

We all know about the calls that you can get from telemarketers asking you to sign up for something or the calls that are recorded messages or the calls you answer and then no one is on the other end. If you or someone you know has received many of these calls, you should talk to a telemarketing and Robocall lawyer at the Higgins Firm because these types of calls may be violating your rights under the Telephone Consumer Protection Act and you may be eligible for compensation. Our legal team will help to determine your eligibility and then work with you to see to it that you are fairly compensated for these violations.

What is the Telephone Consumer Protection Act?

The Telephone Consumer Protection Act also known as TCPA was passed in 1991 because many people were receiving unregulated and unwanted telemarketing calls. In recent years, the TCPA now also regulates not just telemarketing calls to landlines and fax machines but also calls made to cell phones using auto dialer software or robocalls, to cell phones and text messages as well as prerecorded messages.

The Telephone Consumer Protection Act does not allow telemarketers to call any phone number that is on the National “Do not call” Registry without getting the person's consent. This act also regulates how telemarketers are allowed to call people that may not be on this registry. Your rights under this act include:

  • Telemarketers are not allowed to make calls that use automatic dialers or ones that use a prerecorded message. They have to gain consent for it be legal.
  • Telemarketers must provide a way for people to opt out of these calls or messages.
  • Telemarketers must tell a person their name, business name and number when making calls.
  • Telemarketers are not allowed to send text messages without receiving consent.
  • Calls cannot be made to a person's home phone before eight in the morning and not after nine at night.
  • Telemarketers cannot send unwanted advertisements or messages by fax to a business or to a person's home.
How Successful have Robocall Lawsuits Been?

After the Telephone Consumer Protection Act was amended in 2013, more people have been filing these types of lawsuits. The number of Robcall or TCPA lawsuits went up by almost sixty percent in 2014. Many of these lawsuits have resulted in huge settlements.

In one case against AT&T in 2014, the company pay $45 million in a settlement for claims that they had made unwanted calls to people who did not subscribe to AT&T's services. This lawsuit also alleged that AT&T made unwanted calls to cell phones using auto dialers without first receiving consent.

During that same time Bank of America settled for $32 million for claims that they made unwanted calls and sent unwanted text messages to people's cell phones using automated dialing systems.

How can a Tennessee Telemarketing and Robocall Lawyer help me?

If you are receiving any of these types of calls, you may eligible to receive up to five hundred dollars for each violation. Our legal team at the Higgins Firm understands that you may be frustrated by all these calls and we will work with you to answer any questions you may have as well as help you gather any documents that may help prove that your rights under the Telephone Consumer Protection Act have been violated. We will fight to make sure that you receive any and all compensation that you deserve and we will make sure that the party responsible is held accountable for their illegal actions.

You can contact us online or by calling 800.705.2121 to discuss your case and any questions you might have.